thanks for chatting with us today about the support issues. We reviewed the ability to modify the time limit for OMNL’s and having a single formulary to manage and be able to manage it from any location.

We have a plan to review this in more detail tomorrow as well, but I really appreciate you sharing this with us so we can help out.

Thanks, Tony

Thanks for stopping by. I am excited to hear about the features you listed in your comment. Pharmacy administration will be particularly interested in tracking incorrect scans, and the technicians will be excited about expiration date tracking. The current process is time consuming and labor intensive. The new AutoPharm functionality will be a welcome addition to our barcoding system. I hope to hear from you again in the near future.

Jerry

You will be happy to know that our upcoming release themed on patient safety includes expiration date tracking, more special handling for high alert meds, and additional label features. We are taking your advice on the free text field on labels and the report for tracking incorrect scans and including these into the release as well. Thanks for those suggestions.

You are “right on” about the ability to access data and create custom reports. This is a request we have heard from many of our customers and is on the radar for the long term vision.

Another good one about “light sensitive packaging” and we are looking into this further. Let’s start a dialog on this with our hardware team.

Great idea about the newsletter. Marketing, Support, and Product Management are already working on doing this in an online version. We are putting together a portal where customers can submit articles about what they are doing, ask questions, and talk with one another. We’re very excited about this.

Our great Technical Support team can help you with some of the other issues you mention. AutoPharm already handles these, and our team can point you in the right direction.

Thanks again.