A couple of weeks ago I spent the morning with a friend of mine. He also happens to be a pharmacist and the director of a pharmacy IT group for a medium-sized healthcare system. As one might imagine we have similar interests, which means we spend most of our time together talking about pharmacy; where we’ve been, where we’re going, how to make it better, and so on. We both think that pharmacy is moving at a glacial pace when it comes to making important changes and any real change will likely occur long after we’re both retired.
One thing that occurred to us during the conversation was that we always seem to ask the same questions, which always results in the same answers.
- How do make a process faster [to free up pharmacist’s time]?
- How do we make a process more efficient [to free up pharmacist’s time]?
- How do we make a process better [to free up pharmacist’s time]?
- Etcetera