Telepresence has seen its ups and downs over the years. The technology is certainly nothing new, but it has been underutilized in both the inpatient and outpatient healthcare space. This is especially true when it comes to pharmacy, which is odd because one would think that telepresence technology could be used to give pharmacists the freedom they crave.
TelePharm is a telepresence system aimed at the ambulatory pharmacy space. It’s difficult to elicit much detail from the website, but ultimately the system appears to use cameras and a web-based application to remotely monitor technicians, and provide patient consultations via video conference.
“Pharmacists are provided captured images of all work products (hardcopy prescriptions, labeled containers, medications (tablets/capsules), stock bottle containers, and stock bottle. They compare all this information to the system information and stock images provided to verify the prescription has been filled properly.â€
It appears that patient consultations can take place on any web-enabled device. “A pharmacist needs an audio/video enabled device with internet to access the TelePharm application. Patients need to have an internet and audio/video connection through a tablet, mobile phone, or home PC.â€
The TelePharm service reminds me of what Envision Telepharmacy does with acute care pharmacies and infusion centers.
Anyone out there used TelePharm or seen it in person? If so feel free to leave a comment below.